Hi Mariana,
We will help you in this.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi! I appreciate the help but this is just not working!
I have the screenshot and I am trying to follow the steps, I click on the 'Image' [mountain symbol], it shows up the "Image Square". There is this white glazed look on the page and the "Image Square" its locked, I can't do anything: I can't click on select image or write in the description or close the "Image Square".
It shows the message "Hmm... We don't see a battery here; You're on a desktop, so there´s nothing for AVG Battery Saver to save." However I am using my Laptop, with a battery, not being charged.
I have unsubscribe the AVG Battery Saver since isn't working! ... and the battery life of my PC didn't improve.
I have sent you an email asking for the screenshot, Mariana
Please check & revert to us for further queries.
Hi! I appreciate the help but this is just not working!
I have the screenshot and I am trying to follow the steps, I click on the 'Image' [mountain symbol], it shows up the "Image Square". There is this white glazed look on the page and the "Image Square" its locked, I can't do anything: I can't click on select image or write in the description or close the "Image Square".