Avg battery saver - first installation don't find file icarus.log

Hello Luca,
Thank you for contacting AVG Community Support.
We understand that you are unable to install the AVG Battery Saver.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know if you have tried installing again after restarting your pc?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.

avg battery saver - first installation don't find file  c:..\AVG\Icarus\log\icarus.log

Hello Luca,
Thank you for contacting AVG Community Support.
We understand that you are unable to install the AVG Battery Saver.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know if you have tried installing again after restarting your pc?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.