Hi Debbie,
We are sorry to hear this.
Please accept our apologies for the inconvenience caused.
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I have restarted my elderly laptop(windows7) numerous times to correct and that does not work. I also did the uninstall of program to get avg to repair itsself. That didn't work either. I also tried to restore another version of my running program, but when finished it says my anti virus needs to be disabled. So when I disable using instructions and try yet again to restore to a different date, still says I have to disable. What the heckadocious is going on? Should I burn sage and see if that helps?
Hi Debbie,
We are sorry to hear this.
Please accept our apologies for the inconvenience caused.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.