AVG blank screen

AVG Protection
5

Hi There,

That can also be resolved by repairing the application from programs & features lists.

In Windows Computer ( Windows 7, 8, 8.1, 10)
Start > Control Panel > Programs & Features > Select the AVG Internet security > Change / Remove nutton > You need to proceed to repair the application and finish.

Restart the program and than see it will work.

Thanks:
Paul Smith

4

David,

Thank you for choosing AVG and sorry for the trouble. We request you to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG your AVG Internet Security via control panel and check if the blank screen issue gets resolved.

Then open Internet Security -> My AVG -> My Subscriptions -> Enter your email credentials to activate your paid version. We have removed AVG Zen from Internet Security interface so it's not possible to get that "connect" option, will work only with old versions. We are here if you need further assistance.

1

I just purchased AVG. It says to go to existing product and press "Connect" to update to subscription. However, when I open AVG there is just a blank screen with no way to press Connect or anything.
Anybody have any idea what might be wrong?

2

David,

Thank you for choosing AVG and sorry for the trouble. We request you to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG your AVG Internet Security via control panel and check if the blank screen issue gets resolved.

Then open Internet Security -> My AVG -> My Subscriptions -> Enter your email credentials to activate your paid version. We have removed AVG Zen from Internet Security interface so it's not possible to get that "connect" option, will work only with old versions. We are here if you need further assistance.

3

Hi There,

That can also be resolved by repairing the application from programs & features lists.

In Windows Computer ( Windows 7, 8, 8.1, 10)
Start > Control Panel > Programs & Features > Select the AVG Internet security > Change / Remove nutton > You need to proceed to repair the application and finish.

Restart the program and than see it will work.

Thanks:
Paul Smith