Hi Susan,
We understand your concern.
Please accept our apologies for the inconvenience caused.
We are currently aware of this issue. Our developers are diligently working on it.
However, we do have a workaround which will resolve the issue for now.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.
Suddenly I can't open Photoshop or any of my Adobe programs. Research shows this is likely to be an AVG error. Needless to say I am not thrilled. These programs were working fine a few days ago but now, after scans/updates from AVG, Windows can't find them on my PC. Someone else with the same problem wrote the following when looking for help: "Here is the correct answer: A certified Microsoft tech specialist, found the problem, AVG had inserted some blocking entries to all of my Adobe programs and none would work unless the program.exe file was renamed, a workaround solution. The tech specialist deleted all AVG registry entries from the Adobe programs and now I have normal operation of the programs as they were designed. I uninstalled the AVG program as soon as the registry was cleaned. All is well again." I'm not computer-savvy. Advice please? TIA.
Hi Susan,
We understand your concern.
Please accept our apologies for the inconvenience caused.
We are currently aware of this issue. Our developers are diligently working on it.
However, we do have a workaround which will resolve the issue for now.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.