After avg definitions updated I could not start Dungeons and Dragons Online. I uninstalled and reinstalled the game and it was blocked again.
Hello Robert.
Thank you for contacting AVG Support Community.
We regret the inconvenience this may have caused.
We will certainly check and help you.
Please confirm us the operating system(Windows 7, Windows 8, Windows 10. Windows 11) which you are using on your PC.
Did you get any threat pop-ups from AVG regarding dndlauncher.exe? Or did you get any blocked notifications from AVG?
If yes, we request you to send me the screenshot of the threat pop-up. Please click on 'See details' at the right bottom of that pop-up and send the complete screenshot.
If you need help with creating a screenshot, please refer to the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot
Thank you and keep us updated.
Hello Robert.
Thank you for contacting AVG Support Community.
We regret the inconvenience this may have caused.
We will certainly check and help you.
Please confirm us the operating system(Windows 7, Windows 8, Windows 10. Windows 11) which you are using on your PC.
Did you get any threat pop-ups from AVG regarding dndlauncher.exe? Or did you get any blocked notifications from AVG?
If yes, we request you to send me the screenshot of the threat pop-up. Please click on 'See details' at the right bottom of that pop-up and send the complete screenshot.
If you need help with creating a screenshot, please refer to the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot
Thank you and keep us updated.
I use the free version of AVG on Windows 10.
I've played this gave for over 12 years. It releases patches every week. After each patch AVG always asks if I allow it to run, but until this week AVG has never quarantined the .exe. This killed my game installation. I uninstalled the game, deleted the directory structure, and tried to install the game with the latest download from the DDO Standing Stone website. In the second picture you can see how far I got in the installation. The same item was detected and the install crashed.
Hello Robert,
Thank you for sharing the screenshot. Could you please explain how do you confirm that this game is secure one?
If its secure download file, you can try to add that application in AVG Exception and check it. Refer the below link to know how to add that program in AVG Exception :
Excluding certain files or websites from scanning in AVG AntiVirus
Please try the above steps and let us know if its help you.