Hello Bert,
You've reached the AVG community support forum.
We apologize for any inconvenience caused and we empathize with your frustration. Based on your feedback, it appears that AVG Internet Security may be blocking access to the Edward Jones online site. To determine if this is indeed the case, we kindly request you to disable the Internet Security feature and verify. You can do so by clicking on the following link: https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home).
Let us know if the issue persists or not.
I cannot access my Edward Jones site to get my online statements. Upon calling their online support, I was told that AVG blocked their site as well as others and they have gotten similar calls from other clients. I can only get my statements online so this is a big problem. How do we resolve this?????
Hello Bert,
You've reached the AVG community support forum.
We apologize for any inconvenience caused and we empathize with your frustration. Based on your feedback, it appears that AVG Internet Security may be blocking access to the Edward Jones online site. To determine if this is indeed the case, we kindly request you to disable the Internet Security feature and verify. You can do so by clicking on the following link: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home).
Let us know if the issue persists or not.