First 3 shields ok. Web shield says to install. Restarted Pc install unsuccessful. Below says "safe price extension install"
Above link does not tell me where to find remove and clear. Keep in mind AVG has blocked me from AVG site. I am only able to post here on my phone, not laptop…
Dear Alan Binch | AVG Guru.
AVG still block my site: (removed) after i had done all your step.
1/ AVG remove tool (unistall AVG) -> OK
2/ Reboot
3/ AVG clear tool (safe mode) -> OK
4/ Download AVG Antivirus Free, install, scan and update database AVG antivirus.
5/ Use google chrome and check my website: (removed)
6/ AVG Antivirus still block my site.
what do i need next? to access my site.
Thanks
Mr Quynh
Email: (removed)
After a scan all sites blocked except yshoo. I have AVG anti virus free. Been 3 days now
I told you I already disabled First 3 shields. Cannot disable 4th shield called Web shield as tells me to install… This looks like the cause of the problem??
Above link does not tell me where to find remove and clear. Keep in mind AVG has blocked me from AVG site. I am only able to post here on my phone, not laptop…
Dee,
It seems that you are tryign to install AVG components. Let's try to disable AVG temporarily and check if it helps.
Right click on AVG icon under system tray next to clock, turn off your Protection and check if you could access all sites.
Hello Dee,
That’s certainly not how we want your AVG to work. May I know if you're using AVG Antivirus Free or AVG Internet Security 30 days free trial? I also request you to disable AVG protection and check the status. Right click on AVG system tray icon and toggle the On/Off slider to disable AVG protection.
Best regards,
Alok.
Dear Alan Binch | AVG Guru.
AVG still block my site: (removed) after i had done all your step.
1/ AVG remove tool (unistall AVG) -> OK
2/ Reboot
3/ AVG clear tool (safe mode) -> OK
4/ Download AVG Antivirus Free, install, scan and update database AVG antivirus.
5/ Use google chrome and check my website: (removed)
6/ AVG Antivirus still block my site.
what do i need next? to access my site.
Thanks
Mr Quynh
Email: (removed)
Cannot delete you
It says admin permission required
I AM VERY ANNOYED
Where are remove clear tools located?
Dee,
I understand the inconvenience caused, let's work together to fix this issue.
It seems the websites are getting blocked by AVG Web Shield. It might be because of old/previous AVG traces.
In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool.
After the computer reboots, you can follow the instruction to download/install AVG Free Antivirus.
Just for the information about System tray: It used to display the clock and the icons of the certain programs.
Best regards,
Alok.
First 3 shields ok. Web shield says to install. Restarted Pc install unsuccessful. Below says "safe price extension install"
Cannot delete you
It says admin permission required
I AM VERY ANNOYED
your link does not even mention remove cleat
Where are remove clear tools located?
I did . Right click on AVG system tray icon and toggle the On/Off slider to disable AVG protection
Sites are now still blocked
Hi Quynh,
We've replied to your own post. Please check & revert to us via it to keep the conversation simple.
Thank you for the more information Dee,
Please open AVG Antivirus Free > Menu > Settings > components > disable AVG components one by one and check which component is blocking the websites.
Best regards,
Alok.
I did it. Now can access all sites accept amazon which I use daily. No access to any sites on google search
Dee, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru