AVG Blocking a Customer's Website

Hello Nick,

We realize the situation and will get more information to get this sorted.
Could you share the (screenshot) of AVG threat detection window to assist further?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

We have recently redirected my customers website to a secured server, website appears normally on a phone and tablet but if any of their customers have AVG they get a virus infection warning as follows:
HTML:ReDirME-inf {Trj}
Can you suggest anything please, thank you!

AVG Threat Detection

Nick, as a temporary solution, you can add the URL to AVG's exception by following below mentioned steps:

1) edit file /Library/Application Support/AVGAntivirus/config/com.avg.proxy.excl

2) add line with exception, example *avg.com https (space between *avg.com and https needs to be done by tab. button)

3) after editing this file MAC needs to be restarted.

If you provide the exact URL we will be able to pass it to senior team for adding it to whitelist.