AVG blocking casting or projecting to TV

AVG Protection
1

I have read all the threads about this - and followed all the instructions - but the simple fact it, no matter what I do, when I have AVG running, I cannot project to my TV
Does anyone have a solutions that works?

 

Thanks

 

Pete

16

Hi and thanks for your email.

No, I don’t have a VPN installed
I have checked all those settings and they are set to private and services all enabled
The simple fact of the matter is – if AVG is running – I cannot project
Can you suggest anything else?

Thanks

Pete

17

If I have AVG running - even when setting network to private and all services enabled - I cannot project
If I didable AVG - I can project

I need a solution please
 

Thanks Pete

4

Hi Pete,

Thank you for trying to resolve the issue and we'll certainly help you further.

Please check if you have installed VPN services installed on your PC. If found, I suggest you to disable it and check if you're able to screen mirror. As VPN service will change your IP address and make your network anonymous. So you need to disable it to enable screen mirroring.

If the issue persists after disabling VPN, I suggest you to refer the below link and enable the options to enable the options and check the same.

https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules

Keep us posted.

18

I just updated my laptop to windows 11 and am having the same problems all over again… can you please send instructions as to how I can get my Chromecast or project to my tv to work again!!

19

Please send me a fix as well. Why not make it public. I have the same problem! I'm not renewing because of this!

15

Hi Pete,

Thank you for trying to resolve the issue and we'll certainly help you further.

Please check if you have installed VPN services installed on your PC. If found, I suggest you to disable it and check if you're able to screen mirror. As VPN service will change your IP address and make your network anonymous. So you need to disable it to enable screen mirroring.

If the issue persists after disabling VPN, I suggest you to refer the below link and enable the options to enable the options and check the same.

https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules

Keep us posted.

3

Hi Stephen,

This isn't the experience we want you to have. We'd like to look into this & help you.
To locate the subscription details in your account & help you accordingly, we'd ask you to write back to us in your original post. It will reveal the account affiliated with us. 
Note : It isn't recommended to share the account info over this public post. Reason being, privacy concerns.
Thank you for your understanding in advance!

6

Yes, file and sharing is enabled.
What next?

Pete

7

We understand your frustration. This is definitely not the experience we wanted you to have & we're truly sorry for discomfort caused.

To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.

8

Thanks for checking, Pete.

I suggest you to disable AVG Internet Security and check if you're able to project.

​​​​​​​https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us updated.

9

I just updated my laptop to windows 11 and am having the same problems all over again… can you please send instructions as to how I can get my Chromecast or project to my tv to work again!!

12

If I disable AVG - I can cast absolutely no problem....

Why can't you fix this once and for all... ?????

10

I have done all this and  the settings are all as you reaquested - but I still CAN NOT cast.
This is ridiculous - can you please send me a solution that ACTUALLY fixes this
 

Thanks

Pete

11

Hello Pete,

Sorry for the inconvenience caused.
Could you please click on Firewall component in AVG Internet Security program and then check whether the "file and sharing" is enabled in it?
You can also refer to this article: https://bit.ly/3p1qYKK 
Thank you and please keep us updated.

14

Thank you for the confirmation, Pete.

Please check whether you've configured the below Firewall settings as per the recommendation. 

1, Open AVG Internet Security and click the Hacker Attacks tile.
2, Click Firewall options ▸ Network profiles - Change known Networks to "Private" - Click OK to confirm it.

1, Open the AVG Internet Security user interface and click the Hacker Attacks tile.
2, Click Settings (the gear icon) in the top-right corner.
3, Enable the "Internet connection sharing mode".
4, Click on System Rules - Enable the "Allow File and Printer sharing" and "Allow remote desktop connections to this computer" - Click OK to confirm it. Please make sure all the tasks are enabled.

Check the status and keep us informed here.

13

Hi and thanks for your email.

No, I don’t have a VPN installed
I have checked all those settings and they are set to private and services all enabled
The simple fact of the matter is – if AVG is running – I cannot project
Can you suggest anything else?

Thanks

Pete

2

Please send me a fix as well. Why not make it public. I have the same problem! I'm not renewing because of this!

5

If I have AVG running - even when setting network to private and all services enabled - I cannot project
If I didable AVG - I can project

I need a solution please
 

Thanks Pete