Since the most recent update, AVG Internet Security has been preventing me from connecting to a game's lobby server (FFXIV). I am only able to connect after disabling Internet Security.
I set up an exception for the executable. I made packet rules for all of the ports that the game uses, as well as the IP address of the lobby server. I confirmed that this information was correct after checking Resource Monitor to see what ports and IP address it was trying to use. After all of this, it still blocks the connection.
I'm not sure what else to do. The game's support team wasn't able to provide me with any help, so I figured I would try this.
Hi Emma,
We request you to refer this article and follow the steps as mentioned under "Defined network profiles".
Change the network profile to private and check the status.
If the issue persist, refer this article and enable all the options available on "system rules".
Keep us informed about the status.