Hi AVG
I have just installed the latest version of AVG Zen on my 3 computers which are set up over a Ethernet network tonight the 25th March. I have found that it now locks my network path to my server computer out so the other 2 computers can't find it. When I turn off the fire wall settings in the control panel of AVG the network path becomes findable again and the 3 computers communicate correctly. I have tried the exceptions list but haven't had and success, what settings do I need to turn of or change to have the path stay open for comunnicaton and allow Ethernet traffic?? I am a paid user who had a malware attack last week which AVG didn't stop? This why I decide to up grade to the latest version again! Can you tell me how to configure AVG for a network??
Hi Joshua,
We understand your concern, we'll definitely help you with that. We apologize for the inconvenience caused. We see that you have already tried the basic steps, so we need to perform the Advanced Troubleshooting Steps, we request you to connect to our Remote Team to help you better. We have sent you an Email with the instructions. Please check your Mailbox once and get in touch with our Remote Team.
Thank you.
Hi Joshua,
We understand your concern, we'll definitely help you with that. We apologize for the inconvenience caused. We see that you have already tried the basic steps, so we need to perform the Advanced Troubleshooting Steps, we request you to connect to our Remote Team to help you better. We have sent you an Email with the instructions. Please check your Mailbox once and get in touch with our Remote Team.
Thank you.