Hello Nolwandle.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hi. I have been using the basic AVG protection for ages and this is the first time it is doing this. ID 73d9e9cd885a/2023-11-30T07:09:14.097Z
Hello Nolwandle.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.