AVG blocking OneNote Sync

AVG Protection
5

Hello Mark,
I understand that the AVG detection feature blocks OneNote application from syncing to OneDrive.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
Could you please share us the screenshot of the error message? https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot  (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot )
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Thank you and keep us updated.

6

Thank you for the sharing the screenshot, Mark.
We request you Repair AVG Antivirus and check on the issue once.
You can repair your AVG Antivirus free with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
4. Uninstall the AVG Antivirus free and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.

1

Hi, I recently installed AVG on my laptop and it seems to have blocked my OneNote application from syncing to OneDrive. I tried turning off the various features of the basic protecting from my AVG app one by one and checking the sync and have found that the "Detections" feature seems to be the one blocking the sync. 

Is there a way that I can have this feature turned on but not have it block my OneNote from syncing?

4

Hello Mark,
I understand that the AVG detection feature blocks OneNote application from syncing to OneDrive.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
Could you please share us the screenshot of the error message? https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot  (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot )
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Thank you and keep us updated.

2

Hi Delli, 

Unfortunately this has not made a difference. OneNote will still not sync when "Dectections" is switched on.

3

Thank you for the sharing the screenshot, Mark.
We request you Repair AVG Antivirus and check on the issue once.
You can repair your AVG Antivirus free with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
4. Uninstall the AVG Antivirus free and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.