Hello Tracy,
Thank you for contacting AVG Community Support.
We sincerely apologize for the inconvenience you're experiencing with opening JPEG photos. We understand how frustrating this can be.
To assist you further, could you please clarify how you suspect that AVG is causing the issue? Additionally, could you let us know which device and operating system you're using when this problem occurs? If possible, please provide a screenshot of the error message you receive when trying to open the files.
This will help us investigate the issue more thoroughly and provide you with a solution. Thank you for your patience, and we look forward to your response.
Hello,
I've AVG paid subscription and am confused why it's blocking Jpegs/photos from opening. Recently transferred some from my i phone to data stick - it wouldn't open them. Assumed it was something I'd done wrong as first time doing this.
However, today received a car park receipt - saved it to my laptop in jpeg - still won't open -
I think it may be AVG blocking. Any suggestions please?
Hello Tracy,
Thank you for contacting AVG Community Support.
We sincerely apologize for the inconvenience you're experiencing with opening JPEG photos. We understand how frustrating this can be.
To assist you further, could you please clarify how you suspect that AVG is causing the issue? Additionally, could you let us know which device and operating system you're using when this problem occurs? If possible, please provide a screenshot of the error message you receive when trying to open the files.
This will help us investigate the issue more thoroughly and provide you with a solution. Thank you for your patience, and we look forward to your response.