Hello Dave,
We're sorry for the inconvenience caused.We will help you to resolve it.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
No email received and not in spam folder either. Please note that I changed my email address yesterday since the old one is no longer valid. The correct new email address is:
(Email id removed) (you should be able to see the full email address) I received your reply above at the new email address so not sure why I haven't received anything ?
AVG version 22.8.3250 (build 22.8.7500.439) I am using Windows 7 Professional 64bit and my email client is Windows Mail from Vista. All the Geek settings for port numbers were correct and to get by I have disabled email scanning of secure ports in the Geek area. Note that I had no problems until the above update came through a couple of days ago.
Hello Dave,
We're sorry for the inconvenience caused.We will help you to resolve it.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Thank you for writing back to us, Dave.
We are really sorry for the inconvenience caused to you.
We have sent you an email again and please check and then reply to that email for further assistance.
Thank you.