AVG blocking printer

Also, re: windows OS

Edition    Windows 11 Home
Version    23H2
Installed on    ‎5/‎18/‎2023
OS build    22631.4169
Experience    Windows Feature Experience Pack 1000.22700.1034.0

Hi Stephen,

We're glad to look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer.
To check the version of AVG, you can : Go to control panel - Programs - Programs & features - version would be listed beside AVG.

I cannot print,my computer recognizes the printer but since AVG was installed it does not have a connection.I have seen similar problems on this forum but my AVG does not have a menu setting.Please advise.

Thank you for writing back to us, Stephen.

Firstly, could you specify whether you're facing this issue on both your Windows and Mac devices?
Secondly, please specify the service pack version of your Windows 7 operating system.
Thirdly, let's temporarily disable the individual shields/components of your AVG Internet Security one by one and narrow down which shield/component is causing the issue.
Refer to this article for detailed instructions to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.

Hi Stephen,

We're glad to look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer.
To check the version of AVG, you can : Go to control panel - Programs - Programs & features - version would be listed beside AVG.

AVG version 22.11.3261

Winows 7 Professional
MacBook Pro (Catalina)

Also, re: windows OS

Edition    Windows 11 Home
Version    23H2
Installed on    ‎5/‎18/‎2023
OS build    22631.4169
Experience    Windows Feature Experience Pack 1000.22700.1034.0