Also, re: windows OS
Edition Windows 11 Home
Version 23H2
Installed on 5/18/2023
OS build 22631.4169
Experience Windows Feature Experience Pack 1000.22700.1034.0
Hi Stephen,
We're glad to look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer.
To check the version of AVG, you can : Go to control panel - Programs - Programs & features - version would be listed beside AVG.
Thank you for writing back to us, Stephen.
Firstly, could you specify whether you're facing this issue on both your Windows and Mac devices?
Secondly, please specify the service pack version of your Windows 7 operating system.
Thirdly, let's temporarily disable the individual shields/components of your AVG Internet Security one by one and narrow down which shield/component is causing the issue.
Refer to this article for detailed instructions to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.
Hi Stephen,
We're glad to look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer.
To check the version of AVG, you can : Go to control panel - Programs - Programs & features - version would be listed beside AVG.
AVG version 22.11.3261
Winows 7 Professional
MacBook Pro (Catalina)
Also, re: windows OS
Edition Windows 11 Home
Version 23H2
Installed on 5/18/2023
OS build 22631.4169
Experience Windows Feature Experience Pack 1000.22700.1034.0