AVG blocking scanning from printer

Other posting (https://support.avg.com/answers?id=906b0000000D2gwAAC).
AVG Guru

I am finding AVG customer support impossible to deal with.  All their email addresses come back as noreply addresses.  I recently renewed my AVG as  AVG Protection multidevice (2 years subscription).  Since renewing my  subscription the scanning device on my canon mg 5350 will not work.  Any advice on how to solve this.

Other posting (https://support.avg.com/answers?id=906b0000000D2gwAAC).
AVG Guru