AVG blocking the response from the server

AVG Protection
3

Hello Evgeni,

Sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1) Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2) Run the downloaded tool.
3) Click Accept to confirm the license agreement, and then click Continue.
4) Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5) Click Send, fill in your email address, and then click Send again.
6) We will analyze the received files and provide you with further information.

Once the files are sent it will be analyzed by our level two technical team and they will communicate only via email.

6

Hello Evgeni.
Sorry to hear about that. Is that a business edition of AVG you are using?

7

Hello Evgeni,
We have escalated your concern to our senior level we will get back to you with a resolution. Your patience is much appreciated.
Thank you.

1

With AVG running I am starting a client (Firefox ot cURL) to "http://resolver.aaa.bb:9898/ccc".
That server returns a redirect
"HTTP/1.1 302 Found\r\nLocation: http://xxx.yyy.zz\r\n"
However the client does not get the response. Not a single byte.
Only when I disable AVG, the client gets the whole response.
Can I set something in AVG in order to have the above working without disabling AVG?

5

Hi Avinash,

Thank you for the response.

This is the free edition of AVG. This is about a link resolver, that we are using last 3 years. The problem appeared lately - not sure when exactly.

You should be able to reproduce it - going to the link

http://resolver.nalis.bg:9898/EUPHOTO/Ctx_F13733591080004

With AVG enabled the browser (or cURL) gets nothing. With AVG disabled they get the redirection:
"HTTP/1.1 302 Found\r\n Location: xxx\r\n"

If this can help, I can change somewhat the redirection (I cann add more fields)…

4

Hello Evgeni,
We have escalated your concern to our senior level we will get back to you with a resolution. Your patience is much appreciated.
Thank you.

2

Hello Evgeni.
Sorry to hear about that. Is that a business edition of AVG you are using?