AVG blocks Grammarly for Word add-in

AVG Protection
3

Hello Ivan, 

We will check and help you to resolve it. We need to check which component in AVG program blocking Grammarly add-in.

Please follow the steps in this article (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) to identify the AVG component that is causing the issue & let us know.

Also, please confirm whether you are using AVG Anti-virus free program or AVG Internet Security. Keep us updated. Thanks.

6

Hello Ivan, 

We will check and help you to resolve it. We need to check which component in AVG program blocking Grammarly add-in.

Please follow the steps in this article (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) to identify the AVG component that is causing the issue & let us know.

Also, please confirm whether you are using AVG Anti-virus free program or AVG Internet Security. Keep us updated. Thanks.

7

It didn't help. I updated the AVG application and Virus definitions, but the issue remains.

1
Grammarly add-in for Word works only when I turn off AVG. I added Grammarly to AVG allowed list, but it didn't help. All functions are available only through Grammarly official website.
Can anyone help?
 
4

We're sorry to hear that the issue still persists, Ivan.

To further investigate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.

5
  1. I use AVG Anti-virus Free.

    2) When I disable all AVG protection, Grammarly add-in for Word works well.

    3) Individual AVG components: Grammarly add-in for Word works well when I disable Web Shield.
2

It didn't help. I updated the AVG application and Virus definitions, but the issue remains.