Avg blocks thunderbird

Hello Rusell, 

We are sorry to know that. We will check and help you to clarify it. 
Could you please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the block message received from AVG? 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

When trying to open Thunderbird  I get a screen which asks me to set up a thunderbird email from scratch. and cannot access my emails on thunderbird. It seem that this is because AVG has quarantined file prefs,js because malware VBS:Gamaredon-c has been detected. I wish to know what to do to remedy this. I looked at the problem on another computer  with AVG disabled but windows 10 operating  and all was OK with thunderbird so I wondered if there is a real threat
Russell Horne

Hello Rusell, 

We are sorry to know that. We will check and help you to clarify it. 
Could you please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the block message received from AVG? 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.