AVG blocks VPN-tunneling

How can I avoid AVG (AVG Internet Security, AVG Secure Browser, AVG Secure VPN and  AVG Driver Updater are installed as test versions) blocking my firewall when I run a specific VPN tunnel (Pulse Secure)? There is no problem using another VPN Tunnel (OpenVPN GUI).

Hello Hans, 

We will check and help you to clarify it. Please provide the following information to help you better. 

1. How do you confirm that AVG program blocking the VPN access with pulse secure?
2. Let us know which AVG program blocking the access of it.
3.Let us know the operating system installed in your device. 

We look forward for your response.

Hello Hans,
Thank you for writing us back.
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused.
We have sent an email offering additional help to your registered email please check and revert us back for further help.
Thank you.

Hello Hans, 

We will check and help you to clarify it. Please provide the following information to help you better. 

1. How do you confirm that AVG program blocking the VPN access with pulse secure?
2. Let us know which AVG program blocking the access of it.
3.Let us know the operating system installed in your device. 

We look forward for your response.

Thanks for taking care!
1. I didn´t have any problems with the current system entering another VPN channel from the university of Düsseldorf (I just checked again: no problem). I actually still have the problem with the VPN channel of Wuppertal (I just checked again: problem see avove described).
2. I don`t now, how could I tell? All AVG programs are probabilly running in the background. Any way to find out? Can I specifically inactivate a specific AVG program?
3. Windows 11 Version 22H2, , 64 bit, Intel(R) Core™ i7-10510U CPU @ 1.80GHz   2.30 GHz,