AVG blocks Zoom chat

AVG Protection
5

Hello Stefan,
Thank you for reaching AVG Support Community.
We will certainly look into this and help you.
May I know the version of the AVG AntiVirus FREE on your PC?
To check that, open the AVG AntiVirus FREE > Select Menu > About.
Please refer to this article and temporarily disable the AVG AntiVirus FREE on your PC, then check if the function is available on the application.
Please refer this article and allow the zoom application in the AVG AntiVirus FREE. Also, we recommend you to contact Zoom support and report this issue. 
Thank you.

1

Hi - Usually, in a Zoom chat, I can copy individual posts. After having installed AVG (free version) that copy function is gone.

I first thought the host has disabled that function, but as it turned out (after testing with my own account and two computers) it's not the host's settings.

I found another post here that referred to the same issue, but the article referred to in that thread seems to be for the paid version. In my AVG setup (free version) that Hacker option is greyed out.

Any advice would be greatly appreciated.

4

Hi - Thx … here is the info:
Software version: 21.7.3196 (build 21.7.6523.689)
Virus def 210913-6
UI version: 1.0.623

I cannot access the articles you linked to. I am getting the error attached here. User-added image

2

Thank you for providing us the info, Stefan. 
Upon checking the articles from our end, they work fine. Please try accessing the below article in a different browser & let us know the outcome.
https://support.avg.com/SupportArticleView?l=en&urlname=Disable-AVG-Antivirus

3

Hello Stefan,
Thank you for reaching AVG Support Community.
We will certainly look into this and help you.
May I know the version of the AVG AntiVirus FREE on your PC?
To check that, open the AVG AntiVirus FREE > Select Menu > About.
Please refer to this article and temporarily disable the AVG AntiVirus FREE on your PC, then check if the function is available on the application.
Please refer this article and allow the zoom application in the AVG AntiVirus FREE. Also, we recommend you to contact Zoom support and report this issue. 
Thank you.