Hello Rob,
We apologize for the inconvenience.
Please disable your AVG Internet Security & AVG Secure VPN temporarily & check if the issue persists.
Refer to this article to temporarily disable your AVG Internet Security.
Also, you can try connecting your computer to an alternate network & check the same.
Thanks in advance. keep us updated.
it has worked since Dec. 11th 3 days ago, and now it just spins its little white light around the circle. it has been hanging for at least an hour.
- rebooted the windows machine: did not fix the issue
What else can I try?
Rob
Hello Rob,
We apologize for the inconvenience.
Please disable your AVG Internet Security & AVG Secure VPN temporarily & check if the issue persists.
Refer to this article to temporarily disable your AVG Internet Security.
Also, you can try connecting your computer to an alternate network & check the same.
Thanks in advance. keep us updated.