AVG Browser creating file in root directory

General discussion
2

Hi Stephen,

We will check this for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

Hi Stephen,

We will check this for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Trying to solve a separate problem using PROCMON when I found that AVGBrowserCrashHandler.exe is trying to create a file C:\AVGBrowserUpdate.ini on startup.

It doesn't have access to do this, so it fails.

Any ideas on how to change this behaviour?

3

Thank you for providing the screenshot, Stephen.
We have created a ticket and forwarded it to senior team.
They will explain this behavior and provide suggestion on how to proceed with these entries.
It would take time for them to analyze and provide the answer via email.
Your patience is much appreciated.