AVG Browser help not responding

Other products
4

Hi Allan,

We're sorry for the inconvenience you've experienced.
In this situation, we'd request you to uninstall your AVG Secure Browser, restart your computer once & reinstall it. After the reinstallation, check if the issue persists.
Once you've uninstalled your AVG Secure Browser, please use this link to download it's setup file.
Let us know if the issue persists after the reinstallation.

1

I have been using the AVG Browser for a while now but it's just decided to block weather radar data on the government website I regularly use. It works perfectly if I turn the AVG Browser "Anti-Tracking" off. So then I tried to get help via the AVG Browser "Help and about AVG Browser" "Support Center" but I get this:
This site can’t be reachedwww.avgbrowser.com took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT

Can anyone help ?

2

Hi Allan,

We are glad to know that the issue has been fixed.
Please feel free to contact us back if you get the issue again and we will help you.
We request you to update your AVG Secure Browser and check if it helps.
Thank you.

3

Hi Allan,

We're sorry for the inconvenience you've experienced.
In this situation, we'd request you to uninstall your AVG Secure Browser, restart your computer once & reinstall it. After the reinstallation, check if the issue persists.
Once you've uninstalled your AVG Secure Browser, please use this link to download it's setup file.
Let us know if the issue persists after the reinstallation.