Hello Anne,
Thank you for contacting AVG Community Support.
I understand that you are unable to use AVG Secure Browser. could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Are you facing issue with AVG Secure Browser only or Google Chrome also?
Did you have installed AVG Internet Security application in your device? If so, did you run a complete scan?
If you got specific error message appear, would you be so kind as to forward me a screenshot of it?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hi sorry
I am not able to use my Avg browser, it just doesn't open. When I try to get in another browser it tells me the site can't be found. When I try and open saved with my chrome I can't get into it.
Avg is telling me that everything is secure but something is going on.
I am still getting more and more emails about my Microsoft account upsetting others.
When I was going through my security it said I needed to change passwords. It won't let me change any of them, when I click change password it does nothing.
I recently changed my wifi, could that have anything to do with, it was a few weeks ago and the problem started yesterday.
Many thanks
Anne-Marie
Hello Anne,
Thank you for contacting AVG Community Support.
I understand that you are unable to use AVG Secure Browser. could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Are you facing issue with AVG Secure Browser only or Google Chrome also?
Did you have installed AVG Internet Security application in your device? If so, did you run a complete scan?
If you got specific error message appear, would you be so kind as to forward me a screenshot of it?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.