Hi James,
We're sorry for the inconvenience caused.
Could you let us know what exactly happens when you try to access the xtra email website using AVG Secure Browser?
Did you receive any error messages?
If yes, please share us a screenshot of the error message, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
I have tried using google browser and that works, all other web addresses work so not sure what the problem is
Thank you for sharing the screenshot, James.
To further investigate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.
Hi James,
We're sorry for the inconvenience caused.
Could you let us know what exactly happens when you try to access the xtra email website using AVG Secure Browser?
Did you receive any error messages?
If yes, please share us a screenshot of the error message, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.