AVG Business - Admin Console

Hello, Gordon.
Are you using a business edition of AVG product? Please note that we provide support for AVG home products on this forum. Please visit https://support.avg.com/business_contact_form?l=en&retUrl=business to contact our business edition support team.

We have 2 machines that reports multiple URLs daily.

Each URL has the following format, bar the end part is different characters.
https://files-download2.acrocomcontent.com/api/ddx/assets/ticket/ftpdf?dlticket=randomcharactersthatgoonforawhile

Looks to be Adobe Reader or Acrobat related, one pc is Windows 10 the other is Windows 7
AVG reports it as URL:Mal via the Online Shield.

I'm under the impression these are false reports, is it safe enough to whitelist the https://files-download2.acrocomcontent.com URL ?

Hello, Gordon.
Are you using a business edition of AVG product? Please note that we provide support for AVG home products on this forum. Please visit https://support.avg.com/business_contact_form?l=en&retUrl=business to contact our business edition support team.

Thanks, yeah this is AVG Business, I've submitted a ticket via the link you provided, many thanks.