AVG business wont reactivate its all greyed out

AVG Subscription
5

Hello Keith,

I understand the inconvenience.
I request you to contact our business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business to get further assistance.
Thank you.

1

I just renewed my AVG Business, on most of my clients it was just a case of clicking reactivate then pasting in the new key.

However im left with at least twenty machines that clicking reactivate brings up the box but the input fields are greyed out and non selectable.

im logging in to the machines with domain admin account and have tried a local admin account,
its all the same.

any ideas?

many thanks.
Keith

3

Keith, General topic info… "Business products" support… Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru

2

Thank you for the update.
We are glad to know that your issue has been resolved by our business support.
Have a nice day!!!

4

Hello Keith,

I understand the inconvenience.
I request you to contact our business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business to get further assistance.
Thank you.