AVG can't load at screen "This shouldn't take long"

Hello David,

We will help you in getting this sorted.
It seems that there is some error with the screenshot that you have attached.
Hence, request you to attach it again.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to attach the screenshots.
Thank you.

Hello David,

We will help you in getting this sorted.
It seems that there is some error with the screenshot that you have attached.
Hence, request you to attach it again.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to attach the screenshots.
Thank you.