AVG can't solve found problems

Hello Liudmila, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please confirm whether Internet does not work when AVG Anti-virus is ON? What are all the issues are you unable to solve it?
Please explain your issue in detail. So, we can check and help you further with it. We look forward for your response.

Hi! My AVG can't connect internet to solve found problems on my computer.
Although my access to internet is ok and antivirus updates regulary. Plrase, help.

Hello Liudmila, 

Thank you for writing back to us. AVG Anti-virus is protection program which will only provide basic protection for your device. If you want to resolve performance issues, you need to have AVG Tuneup program. 

As you are getting online content is unavailable error, we would request to uninstall AVG using clear tool and install it again.

Refer the below link to reinstall AVG Anti-virus using clear tool :

Uninstalling AVG Anti-virus using clear tool
Installing AVG Anti-virus

Please try the above steps and let us know if its help you.

Hello Liudmila, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please confirm whether Internet does not work when AVG Anti-virus is ON? What are all the issues are you unable to solve it?
Please explain your issue in detail. So, we can check and help you further with it. We look forward for your response.