Hello Dave,
We apologize for the inconvenience caused.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Thank you.
I read your thread over at chromium. While I am tech savvy-ish, I am not quite as well versed in sockets and packets as yourself. What I can tell you is that I have had a few overload issues with graphic programs which caused my browsers to crash - this is relevant, so please bear with me - since updating to AVG 2015, but they were only here and there. After updating to AVG 2016 with Zen, I am only able to run one browser at a time and only one tab on that browser. I can run some peripheral programs like calculator or notepad while running a browser, but I can't load any other media programs at all without getting a blue screen.
If you read the thread I started yesterday, I explain how I started getting massive blue screen errors every hour or so beginning within 4 hours of installing Zen. When I uninstalled Zen, it took all the rest of AVG with it and all of the problems I was experiencing went away like magic. I reinstalled AVG - which brought Zen along whether I liked it or not - and my issues resumed.
I am not quite smart enough to figure out where the issue originates, but I suspect it has to do with either graphics, html, or general media because I do not get errors or blue screens if I stick to things which do not include sound, photos, videos, or more than a handful of links. The only solution I can think of is to replace AVG because they do not seem keen to answer me.
I'm not sure if this is the place to report a technical bug,but after a lot of back and forth with Chrome developers, it turns out a bug I originally filed against Chrome actually seems to be AVG related.The discussion is here – https://code.google.com/p/chromium/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Cr%20Status%20Owner%20Summary%20OS%20Modified&groupby=&sort=&id=563879
The short description is that AVG is somehow messing up Windows TCP behavior, and sometimes causing Chrome (and other browsers, I now see) to hang when serving content from localhost.
I read your thread over at chromium. While I am tech savvy-ish, I am not quite as well versed in sockets and packets as yourself. What I can tell you is that I have had a few overload issues with graphic programs which caused my browsers to crash - this is relevant, so please bear with me - since updating to AVG 2015, but they were only here and there. After updating to AVG 2016 with Zen, I am only able to run one browser at a time and only one tab on that browser. I can run some peripheral programs like calculator or notepad while running a browser, but I can't load any other media programs at all without getting a blue screen.
If you read the thread I started yesterday, I explain how I started getting massive blue screen errors every hour or so beginning within 4 hours of installing Zen. When I uninstalled Zen, it took all the rest of AVG with it and all of the problems I was experiencing went away like magic. I reinstalled AVG - which brought Zen along whether I liked it or not - and my issues resumed.
I am not quite smart enough to figure out where the issue originates, but I suspect it has to do with either graphics, html, or general media because I do not get errors or blue screens if I stick to things which do not include sound, photos, videos, or more than a handful of links. The only solution I can think of is to replace AVG because they do not seem keen to answer me.
Hello Dave,
We apologize for the inconvenience caused.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Thank you.