AVG causes firefox not to start. Cannot end process in task manager

sceen shot of about avg free

thanks, hopefully you can see whats going on…

the new version of Firefox 68 has a conflict with AVG and will start. if i uninstall AVG Firefox works fine.

please read: firefox will not start. Cannot end process in task manager | Firefox Support Forum | Mozilla Support

can you help?

Thank you for updating the status.
Yes, we could see the information the forum link that you have provided.
We request you to disable AVG protection completely as mentioned in this article and see whether the issue with Firefox gets resolved.
Keep us posted.

sceen shot of about avg free

Hi I did this and still Friefox hangs…once agian all the information is on the firefox support forum

https://support.mozilla.org/en-US/questions/1264440

Only with the new Firefox 68, thanks.

Hello Veej,

We are sorry to know that and would like to get more information on this matter.
Are you using the AVG Antivirus free or paid version of AVG Internet Security?
If it is the free version, open the program interface and click on "Menu–>About".
Take a screenshot of that window and share it here. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.

Thank you for sharing the screenshot.
To further narrow down the issue, I'd request to disable individual components in AVG and verify the issue. Refer to instructions in this article https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus to disable individual components.

Veej, we have received the logs and forwarded it to senior team for analysis.
Keep checking your email to know about its status.
Your patience is much appreciated.

The only thing that works is when I totally uninstall AVG free from my machine. The older version of firefox works fine. Thanks