AVG causing Zoom to malfunction?

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3

Hi Richard,

We're glad to look into this & help you.
Please let us know the AVG component that allows you to access Zoom without any issues after disabling it.

1

Whenever I have AVG full protection ON, the Zoom app performs very badly: crashes, drop outs, loses video, etc. My solution: turn AVG off (one component at a time). Then I have no problems using Zoom. Is there some setting I can change to make AVG compatible with Zoom or vice versa? It seems like this problem appeared a month or so ago following the most recent Windows 10 Update.

2

Hi Richard,

We're glad to look into this & help you.
Please let us know the AVG component that allows you to access Zoom without any issues after disabling it.