AVG charge on my paypal acct

Hello Kelly,

I am not able to see a charge debited recently for AVG on your ****@yahoo.com account.
Hence, I have sent an email for you to provide the screenshot of bank statement that shows the charge deduction and the other possible email address associated with AVG.
If my email is not found in inbox do check in spam and junk folders.

There is a charge on my paypal account from AVG and I did not place an order or a renewal....whom do I contact to have this charge reversed or removed?
Hello Kelly,

I am not able to see a charge debited recently for AVG on your ****@yahoo.com account.
Hence, I have sent an email for you to provide the screenshot of bank statement that shows the charge deduction and the other possible email address associated with AVG.
If my email is not found in inbox do check in spam and junk folders.

FYI…same happened to me.  I submitted a request for a refund with schreen shots of bank charges due to last month I was charged $69 and $59 without explaination…just because they can. Was told I do not have an account and it couldn't be found.  I had one several years back, so had to re-open it. Now I have to re-submit it again.  Hope you have better luck than I do.