Thank you for contacting AVG Community Support.
I sincerely apologize for the issue you’ve encountered with your photos. I understand how important they are to you.
Could you please let me know which device and operating system you are using?
Also, did you run a scan using AVG Cleanup?
Have you tried any troubleshooting steps already?
We’re here to help, and I look forward to resolving this for you.
AVG CLEAN UP recommended optimising my photos! So I did. I've now lost 3 YEARS worth of photos. HOW do I get them back?!!
Thank you for contacting AVG Community Support.
I sincerely apologize for the issue you’ve encountered with your photos. I understand how important they are to you.
Could you please let me know which device and operating system you are using?
Also, did you run a scan using AVG Cleanup?
Have you tried any troubleshooting steps already?
We’re here to help, and I look forward to resolving this for you.