AVG Cleaner App on MacOS 10.15.2

Mac products
3

Hi Dylan,

We do have a work-around to fix the issue with AVG Clear.

To resolve this, I have sent an email to get connected to our remote experts.

Please check the email and follow the steps as instructed to start the remote session.

Also, you have posted another query regarding malware detection in your Mac device.

Our remote experts will check your PC completely and explain you further.

1

Hi, I am receiving the error "email and password do not match" in the AVG Cleaner App. I saw that this is an ongoing issue since 2016 at least. Is this something AVG is planning on fixing? Or should I delete the application? I do have AVG Internet Security, Tune Up, and VPN and those softwares are working fine, although I know I have either malware or a virus on my mac and not a single AVG software has detected it. But don't worry, they aren't the only one. Malwarebytes hasn't detected it either.

2

Hi Dylan,

We do have a work-around to fix the issue with AVG Clear.

To resolve this, I have sent an email to get connected to our remote experts.

Please check the email and follow the steps as instructed to start the remote session.

Also, you have posted another query regarding malware detection in your Mac device.

Our remote experts will check your PC completely and explain you further.