Hello Eric,
Please confirm whether you are referring AVG tuneup scan in Windows PC or are you referring AVG Cleaner scan on android device?
Can you please share the screenshot (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the scan result page which you are referring?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
I am wondering why why I run the quick clean, when the results come up with options to clean the hidden cache is always selected with a hyphen as apposed to a check mark which seems to not show a change to my memory after unless I unselect it and reselect it to the check mark. Does anyone know why this is?
Hello Eric,
Please confirm whether you are referring AVG tuneup scan in Windows PC or are you referring AVG Cleaner scan on android device?
Can you please share the screenshot (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the scan result page which you are referring?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Hello Eric,
We are sorry for the inconvenience caused. We have sent email to your registered email address. Please attach the screenshot while replying to it.