Hello Auridelia,
Please use the link : http://www.avg.com/avg-cleaner-for-mac to download the AVG Cleaner for your Mac device. Please feel free to contact us for further assistance.
Thank you.
I am trying to install the AVG Cleaner for MAC, as my AVG Ultimate PRO account includes it:
- AVG Internet Security
- AVG PC TuneUp
- AVG AntiVirus PRO for Android
- AVG Cleaner PRO for Android
- AVG AntiVirus for Mac
- AVG Cleaner for Mac
Help me, please.
Thank you.
Hello Auridelia,
We apologize for not replying in your language. The support is only in English. If you are comfortable with English, We are glad to assist you with the same.
Thank you.
Ok, feel free to answer me in english. I feel more comfortable writing in portuguese, but I completely understand you.
Hehehe thank you again. My english is really not that good, but I think the message was correctly sent.
I will keep trying, maybe from another operational system.
Thanks.
Obrigada pela pronta resposta. No entanto, continuam me sendo solicitados os dados bancários ao entrar na MAC App Store… Há na descrição do produto que ele é Free, mas ao clicar em Install App, pede-se o login da Apple e, a seguir, Billing info (Payment information)!
Como proceder?
Obrigada novamente.
Auridelia,
We understand your concern. Thank you so much for precising your request in 'English'
Please be informed that AVG Cleaner is free of cost. But if you want to download software's from Mac store it is mandatory to enter the card details. In this case, We kindly request you to please contact Mac support for more details.
Please feel free to get back to us for further assistance.
Thank you.
Auridelia,
We apologize for not replying in your language. The support is only in English. That is the reason why we asked you to please post your queries in English. If you are comfortable with English, We are glad to assist you with the same.
Thank you.