AVG Cleaner LOST over 80% of PICS VIDEOS from 5 years!

Hello Isabel, 

We are really sorry for the inconvenience caused. We understand that you have lost the photos and videos after using AVG Cleaner. AVG program will not delete any user data without their permission. If the data gets lost, we are sorry we do not have option to recover it. Kindly use any other recovery application in order to retrive the data. Hope you understand our limitations. Thanks.

I've recently used the AVG Cleaner for Android as a recommendation since I have the antivirus pro, It ended up deleting my photos, videos without my permission- please help , the above mentioned is really important (it contains my family, holiday and friend pics from over 5 year!!!)

Hello Isabel, 

We are really sorry for the inconvenience caused. We understand that you have lost the photos and videos after using AVG Cleaner. AVG program will not delete any user data without their permission. If the data gets lost, we are sorry we do not have option to recover it. Kindly use any other recovery application in order to retrive the data. Hope you understand our limitations. Thanks.