AVG cleaner on Android 6.0

Android products
5

Hello Davish,
We apologize for the inconvenience caused. To assist you further regarding this issue, I suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will reply back to you via email with  resolution. Thank you.

6

Hello Davish,

Did you get a reply? I sent an email request about the same problem but haven't gotten any reply yet. If it's not compatible with 6.0, I would have to request for a refund.

It seems AVG should have put it in Google Play so anyone uses Android 6.0 will not waste the time and money to pay for the subscription.

Thank you.

Thomas

7

Hello John,

Sorry for the inconvenience caused.
It has been identified as a bug and it is under review.
Our developers are working on this and soon will find a fix.
Your patience is much appreciated.
If you have submitted the request to our mobile team you will be getting the email reply within few hours.
As per our record we don't see any of the case submitted, we request you to submit the request again and you should get the case reference once it is submitted.

1

Hello, 
Anyone experiencing issues with AVG Cleaner on android 6.0? I recently upgraged my lg g4 to marshmallow and since then it appears that avg cleaner is not working. It detects cache files to be deleted but the app fails to do so. The cache files stay and I have to clean them up app by app.

2

Hello Davish,

Did you get a reply? I sent an email request about the same problem but haven't gotten any reply yet. If it's not compatible with 6.0, I would have to request for a refund.

It seems AVG should have put it in Google Play so anyone uses Android 6.0 will not waste the time and money to pay for the subscription.

Thank you.

Thomas

4

Hello Davish,
We apologize for the inconvenience caused. To assist you further regarding this issue, I suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will reply back to you via email with  resolution. Thank you.

3

Hello John,

Sorry for the inconvenience caused.
It has been identified as a bug and it is under review.
Our developers are working on this and soon will find a fix.
Your patience is much appreciated.
If you have submitted the request to our mobile team you will be getting the email reply within few hours.
As per our record we don't see any of the case submitted, we request you to submit the request again and you should get the case reference once it is submitted.