AVG Cleaner Pro

AVG Subscription
3

Hello Jharlene,

We can work together and fix this. We request to follow below mentioned steps:
1. Remove existing cleaner app.
2. Restart device
3. Open Google Play Store on your device.
4. Tap the Menu icon at the top left, then select Account from the list on the next page.
5. Tap Subscriptions to open a list of your current subscriptions.
6. Locate AVG Cleaner and proceed with installation.
For re-installation, refer this (article).
Feel free to contact us if you need further help.

1

I have purchased AVG Cleaner Pro. However, when I open the app, it is still asking me to go PRO. It is already debited to my account. What do I do? Thanks!

2

Hello Jharlene,

We can work together and fix this. We request to follow below mentioned steps:
1. Remove existing cleaner app.
2. Restart device
3. Open Google Play Store on your device.
4. Tap the Menu icon at the top left, then select Account from the list on the next page.
5. Tap Subscriptions to open a list of your current subscriptions.
6. Locate AVG Cleaner and proceed with installation.
For re-installation, refer this (article).
Feel free to contact us if you need further help.