Hello Suzanne,
We have a separate team for Android devices. You can use this link to contact our Mobile team https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus
They will help you to resolve your issues.
I followed online instructions to install AVG Cleaner Pro after I installed my AVG Pro subscription onto my Galaxy S8+. When I go to use AVG Cleaner pro on my phone, how do I know that the version is indeed PRO?
Hello Suzanne,
We have a separate team for Android devices. You can use this link to contact our Mobile team https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus
They will help you to resolve your issues.