Will, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
Hello Will,
To cancel the charge taken from "Google Play Account". Please get connected with our mobile support.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.
I paid the $9.95 fee last year for this product. Couldn't find any way to disable the recurring charge. I just got hammered again for another $9.95 automatic charge. I want it to stop, but can't find anything in the app or using a PC online.
I really don't want to go to the bank and get nailed a for $36 dollar service charge to shut the thing off.
Will, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
Hello Will,
To cancel the charge taken from "Google Play Account". Please get connected with our mobile support.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.