Aaron, Have a look @ these 2 AVG articles…
[1] (http://avgclick.me/RestartUpdate)
[2] (http://avgclick.me/1zeyMDT)
AVG Guru
Hi there, I have a question about AVG AntiVirus' update precedure. Whenever there appears to be a major AVG update, the whole program closes without any warning or indication at all. And it does this first before I even know what's happening. I see a Windows warning box popup saying there's no antivirus active. And it usually stays off for about 30 seconds or a minute and then comes back with a text box that says the computer needs to be restarted for an update. Is this a normal update precedure?
Here's some more info on my program version:
Imgur: The magic of the Internet
Something else, today it did another major update and it closed again but it stayed closed. I had to open the antivirus manually and then it said to restart the computer.
I hope this is considered normal behaviour. Thanks for reading and for any help.
Aaron,
You are welcome.
Please feel free to get back to us for further assistance.
Thank you.
Hello Aaron,
We apologize for the inconvenience caused.
Thank you for providing the program version information.
For this issue it is better to run our AVG remover tool once and install AVG free antivirus again.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Hi there, thanks for replying but that unfortunately does not answer my question.
Aaron, Have a look @ these 2 AVG articles…
[1] (http://avgclick.me/RestartUpdate)
[2] (http://avgclick.me/1zeyMDT)
AVG Guru