Here it is. Could you explain why this is happening? Lately i have noticed that many companys doesn't care at all if you ask them not to send any commercial. If i had it right, law at EU and at least in Finland says that you have to stop sending commercial messages if target says so.
Hello Rauno,
I'm sorry for any inconvenience caused. Please share a screenshot of the AVG commercial message to assist you further. Regarding compensation, if you have purchased AVG program then we will help you to extend their license by 2 months or if you want to purchase AVG program then you can contact our chat support team, they will help you to purchase AVG subscription with a possible discount. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I'm having commercial messages at the end of email. I contacted AVG about it and got link where i could stop it. I used link and got answer what sayed it should stop, but it haven't. So, it is harassment from AVG. First: stop sending those links instantly and second: how are you going to compensate it?
I use web mail and did found right place to disable it. Any idea why i'm having those messages at first place? I haven't enabled email signature.
Rauno,
Thank you for providing the screenshot. May I know if you use any email client like Outlook or do you login to email account in a web browser to send or receive emails? There are individual settings to disable those signatures.
1. E-mail client
- Go to AVG Anti Virus free > Menu > Settings > Components > Email protection > Customize > Behavior > uncheck "Insert note into clean message (outgoing)" option and save the settings.
2. Web mail
- Go to AVG Anti Virus free > Menu > Settings > General > uncheck "Enable AVG email signature" option and save settings.
Here it is. Could you explain why this is happening? Lately i have noticed that many companys doesn't care at all if you ask them not to send any commercial. If i had it right, law at EU and at least in Finland says that you have to stop sending commercial messages if target says so.
Hello Rauno,
I'm sorry for any inconvenience caused. Please share a screenshot of the AVG commercial message to assist you further. Regarding compensation, if you have purchased AVG program then we will help you to extend their license by 2 months or if you want to purchase AVG program then you can contact our chat support team, they will help you to purchase AVG subscription with a possible discount. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.