AVG computer scan locked!

Hello Glenn,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface which is asking for password to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

I am locked out of scanning my laptop windows7.  AVG asked for a password.  I type in my AVG password and it says its wrong.  I have tried all possible pass words with know luck!!?

Glenn,

Thank you for providing the screenshot. We don't have an option to reset the password for AVG Interface. You have to uninstall AVG Internet Security from the control panel and reinstall it to fix the issue. To install, refer this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
Hello Glenn,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface which is asking for password to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.