Hi, Judith
We apologize for the inconvenience caused.
You are referring to the promotional advertisements from AVG for other products.
Each AVG product has it's own purpose. Scaring our valuable customers is not our intent. We are creating awareness and providing the solution at the same time.
You can either purchase them or simply ignore it.
Who else is hassled by AVG with their scare tactics which are obviously encourage you to buy new extra (so called ) protection… what are we buying to start with?
So fed up with them over the years I am thinking of changing to another company
Hello,
We can really understand your concern. We have escalated your feedback about promotional pop-up to concerned team. As you do not wish to receive pop-up, we request you to follow the below article :
Manage Privacy settings in AVG programs (https://support.avg.com/SupportArticleView?urlname=AVG-Privacy-settings)
Please follow the above steps and let us know if its help you.
Glad I am not the only one Sylvia. They don't understand that some people buy the programme which has has worked for them for years only to be hastled with pop-ups saying they need others packs to be "protected"… a bit of customer service and explanitation whould be nice early in the piece.
You are protected for the security that you have enrolled, Judith
You will only get the ad for the subscription which you do not have.
I request you click on the link below to reach our AVG billing team via live chat or call support to know the purpose of every AVG products.
https://support.avg.com/support_sales?l=en
We also have bundles which might help you.
Thanks in advance.
I request you to leave a feedback regarding this to the concerned team.
AVG >> Menu >> About >> Submit Feedback
Hi Judith,
I have the same issue, I would appreciate not thaving these pop up, it's very confusing!