I've tried using the tool. Even in Sade Mode and the result is still the same. The installer says that the installation is interrupted due to a previous AVG installation and needs to reboot
Hello Davide,
Do you mean to say that you get the message from AVG setup whenever windows is logged in?
We request you to run AVG clear tool as mentioned in this article and check the status.
It will help you to remove the traces of new version of AVG Antivirus free/AVG Internet Security.
Thank you.
Hi,
I wanted to reinstall AVG. I've unistalled it and rebooted my pc but once rebooted avg setup says I need to reboot because the last AVG operation has been made without rebooting. I'm stuck here, I've also tried AVG Remover.
This is the log file:
2020-03-13 12:36:53.869Infoinstup[6548,17560]Command: '"C:\WINDOWS\Temp\asw.848d7f20161ebac9\instup.exe" /edition:15 /ga_clientid:c2607a49-5408-4f33-ad20-ce84c8ca62b3 /guid:832c8ee2-04e7-44a5-8cc2-58ea20b90366 /is_avg_product /prod:ais /sfx:lite /sfxstorage:C:\WINDOWS\Temp\asw.848d7f20161ebac9 /cookie:mmm_bav_001_999_a4c_m /ga_clientid:c2607a49-5408-4f33-ad20-ce84c8ca62b3 /edat_dir:C:\WINDOWS\Temp\asw.96838bce16c391a6'
2020-03-13 12:36:53.869Infoinstup[6548,17560]CPU: Intel(R) Core™ i5-4690 CPU @ 3.50GHz,4
2020-03-13 12:36:53.869Infoinstup[6548,17560]OS: Windows 10 (10.0.18363) x64
2020-03-13 12:36:53.869Infoinstup[6548,17560]setup: x64
2020-03-13 12:36:53.869Infoinstup[6548,17560]Memory: 39% load. Phys:10090936/16710612K free, Page:15181512/23264212K free, Virt:135287104636/137438953344K free
2020-03-13 12:36:53.869Infoinstup[6548,17560]DISKs: C:\ - 18495MB free / 223GB total
2020-03-13 12:36:53.869Infoinstup[6548,17560]DISKs: D:\ - 154635MB free / 931GB total
2020-03-13 12:36:53.869Infoinstup[6548,17560]Running module version: instup.exe - '20.1.5069.0'
2020-03-13 12:36:53.869Infoinstup[6548,17560]Running module version: Instup.dll - '20.1.5069.0'
2020-03-13 12:36:53.871Infomutex[6548,17560]The ownership of the fallback mutex has been successfully taken.
2020-03-13 12:36:53.876Infoini_access[6548,18396]watch task for C:\WINDOWS\Temp\asw.848d7f20161ebac9\config.def started
2020-03-13 12:36:53.876Infoini_access[6548,18396]watch task for C:\WINDOWS\Temp\asw.848d7f20161ebac9\settings.ini started
2020-03-13 12:36:53.876Infoshepsync[6548,17560]Wait interval 60
2020-03-13 12:36:53.955Infoshepsync[6548,17560]Trying server IP address '77.234.44.102'
2020-03-13 12:36:55.525Infoshepsync[6548,17560]Download of config file config.def from shepherd.avcdn.net succeeded.
2020-03-13 12:36:55.539Infoshepsync[6548,17560]Config file C:\WINDOWS\Temp\asw.848d7f20161ebac9\config.def successfully updated to version 1081
2020-03-13 12:36:58.545Infoshepsync[6548,17560]Postpone interval was reset
2020-03-13 12:36:58.554Infoini_access[6548,3132]watch task for C:\WINDOWS\Temp\asw.848d7f20161ebac9\burger_client.ini started
2020-03-13 12:36:58.555Infowizard[6548,17560]Running module version: HTMLayout.dll - '3.3.2.1'
2020-03-13 12:36:58.562Infowizard[6548,17560]Loaded module version: C:\Windows\Temp\asw.848d7f20161ebac9\HTMLayout.dll - '3.3.2.1'
2020-03-13 12:36:58.604Infowizard[6548,17560]Setup gui was successfully started.
Hello Davide,
Do you mean to say that you get the message from AVG setup whenever windows is logged in?
We request you to run AVG clear tool as mentioned in this article and check the status.
It will help you to remove the traces of new version of AVG Antivirus free/AVG Internet Security.
Thank you.
I've tried using the tool. Even in Sade Mode and the result is still the same. The installer says that the installation is interrupted due to a previous AVG installation and needs to reboot
Davide, In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
Could you share the screenshot of error appearing for installing AVG?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
May I ask the operating system in which you are trying to install AVG?
Are you trying to install the AVG Antivirus free program?